Privacy Policy

At https://getsuperpowered.com, we take your privacy very seriously. We don’t ask for any more information than is necessary, and providing your personal data is always voluntary. We don’t collect any sensitive data. We don’t share or sell any of your data and take precautions to ensure that our site is safe and secure.

We know this page may seem long and daunting, but we want to make sure you’re fully informed about how our site operates and how we honor your privacy. You can use the following links to skip to different sections:

  1. Who we are and what this policy covers
  2. What data we collect (and why)
  3. How we use your personal data
  4. How to access & control your data
  5. Authorized third parties
  6. How we protect your data
  7. About this Privacy Policy

Who we are and what this policy covers #

This privacy policy is here to inform you how we collect, maintain and disclose information collected from users of our website, https://getsuperpowered.com.

What data we collect (and why) #

We collect the minimum amount of personal data to provide you the best site experience.

We may collect personally identifiable information from users only if it is voluntarily submitted to us. It is always up to you whether or not you wish to provide us with your personal information. Information submitted through contact forms, support forms, live chat, and via comments on articles is never used for marketing purposes.

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and other similar information.

Although our site provides programs/resources for use with children, we never knowingly collect personal information from children under 13. If a parent or guardian becomes aware that their child provided us with personal information without their consent, they should contact us and we will delete/remove such information.

Cookies

Like many other websites, our Site uses “cookies” to collect information or enhance user experience. Cookies are small text files stored on your computer by your browser for record-keeping purposes and sometimes to track information.

Contact and/or support forms

When visitors use our contact or support forms we collect the data shown in the form. We may also collect the visitor’s IP address to help spam detection. We use this information to respond to questions/comments.

Chat support

When visitors use our live chat support we automatically collect device information, including: operating system, browser, and browser version. We use this information to help us troubleshoot technical issues. We also collect the visitor’s IP address to connect chat history and provide better support. Visitors may optionally provide their name and/or email address to continue correspondence via email and customize their chat experience.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How we use your personal data #

We collect, retain and use your data to provide services, optimize our site and comply with authorities.

We collect personal information only for internal use. Our site support team has access to information you submit to us to support you.

Reasons your data may be shared

We do not sell, trade, or rent your personal identification information to others. We may use authorized third parties to perform functions on our behalf and provide services to you. We list all third parties we use to handle your data below.

We may share your personal data with relevant authorities in situations where we need to comply with legal obligations, such as for the purposes of fraud protection.

Authorized third parties #

We use authorized third parties to provide services and optimize our site.

We do not sell, trade, or rent your personal identification information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Hosting

Liquid Web
Our site and servers are securely managed and hosted by Liquid Web, LLC. (“Liquid Web”). Liquid Web is certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield. You can learn more about how Liquid Web protects your data in the Liquid Web Privacy Policy.

Customer Support

Help Scout
Our site uses Help Scout, a customer support platform provided by Help Scout Inc. (“Help Scout”), to provide one-on-one email support to customers and visitors. When you contact submit a contact or support form on our site or write to our support email, your information is shared with Help Scout to track your query. Help Scout only uses the minimum information necessary to aid our support process and communicate answers to you in a timely manner. Help Scout is certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield. You can learn more about how Help Scout protects your data in the Help Scout Privacy Policy.

How we protect your data #

We work hard to keep your data safe and secure and will notify you if anything happens.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

What data breach procedures we have in place

If a security breach causes unauthorized access of your data we’ll notify you as soon as possible and later report any actions we took in response.

Safeguarding your own information

Your account requires an email address and password to log in. You should keep your email address and password secure to make sure you can continue to access your account properly. If you believe the security of your account has been compromised, please contact us right away so we can safeguard your account.

Compliance and accuracy

Our company and servers are located in the United States, so your data may be transferred and stored in the United States according to United States data protection, privacy, and other laws. We take great care to ensure the safety and security of your processed data. By using our site, you understand that you are consenting to your data being collected, stored, processed, and transferred in or to locations in the United States as described elsewhere in this policy.

About this Privacy Policy #

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This privacy policy applies to this site, https://getsuperpowered.com. This policy applies to all visitors, regardless of whether or not they are customers.

Changes to this privacy policy

We have the discretion to update this Privacy Policy at any time. When we do, we revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of modifications.

Your acceptance of this privacy policy

By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact information

GoStrengths Inc.
16501 Ventura Blvd, Suite 400
Encino, CA 91436
go@gozen.com
(800) 536-1953

https://getsuperpowered.com


Last updated: March 9, 2020

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